Strategic Management for Public Libraries: A Handbook

By Robert M. Hayes; Virginia A. Walter | Go to book overview

Strategie Management
for Public Libraries

A HANDBOOK

Robert M. Hayes
and Virginia A. Walter

THE GREENWOOD LIBRARY MANAGEMENT COLLECTION
Gerard B. McCabe, Series Adviser

-iii-

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Strategic Management for Public Libraries: A Handbook
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Preface vii
  • Part I - Concepts 1
  • 1: Definitions, Objectives, Alternatives 3
  • 2: Top Management Responsibility 19
  • 3: Strategic Issues for the Community Library 41
  • Part II - Contexts 73
  • 4: The Context of Community Problems and Needs 75
  • 5: The Context of Users and Their Needs 93
  • 6: The Context of the Environment 113
  • Part III - Techniques for Assessment 135
  • 7: Assessing the Strategic Position 137
  • 8: Visualizing the Future 153
  • 9: Costing Library Operations and Services 163
  • 10: The Structure of Community Information Economies 187
  • Bibliography 205
  • Index 229
  • About the Authors 233
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