CHAPTER 23?JAMES S. PENNYPACKER,
CENTER FOR BUSINESS PRACTICESMore than ever, investment in initiatives designed to improve
organizational performance must be justified. Whether it's the
implementation of a project management methodology, a project
office, project management software, or project management
training, these initiatives must deliver positive and tangible results.
The good news is that tangible measures of project management
value and performance can be established by asking the right
questions and developing an appropriate measurement system.Over the past few years, major companies from a variety of
industries-information technology, manufacturing, pharmaceutical, new product development, government, and professional services-have initiated projects to create measurement
programs to measure the value that project management provides to their organizations. The goals of these project management measurement programs were to:
Measuring the Value
Of Project Management
|?Provide tangible metrics to senior management, on the value
of implementing systematic project management methods in
order to reinforce the business case for project management
improvement across the organization.|
|?Boost customer and project team morale by sharing statistics
that show the value their work adds to the organization and the
improvement they can achieve.|
|?Track on-going project management performance and the
business impact of project management to the organization.|
Questia, a part of Gale, Cengage Learning. www.questia.com
Book title: The AMA Handbook of Project Management.
Contributors: Paul C. Dinsmore - Editor, Jeannette Cabanis-Brewin - Editor.
Place of publication: New York.
Publication year: 2006.
Page number: 302.
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