The AMA Handbook of Business Letters

By Jeffrey L. Seglin; Edward Coleman | Go to book overview
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Word Processing

The biggest difficulty for many first-time users of computers and wordprocessing programs is not learning how to turn on the machine, how to format a disk, or how to boot the system. For many users, the most difficult aspect is never having learned to type. Perhaps this is why many writers, although they fought the age of the computer as much as any other group, have been successful in getting up to speed on word-processing skills. They already knew how to type.

There are those who would argue that because word-processing programs are stored on computers, it is essential to learn how the computer works to be able to use a computer effectively. This would include learning to program and even learning how to add a chip or two to the inside of the machine to upgrade its capabilities. I am among those who hold to the argument, "I'm not really concerned with how it works. I just want to be able to use it".

I have a coffee maker that I can time to brew the coffee just before I wake up in the morning or just around the time I think my dinner guests may want a cup. But I don't have any idea how the timing mechanism in the machine works. All I know is that I put the coffee, filter, and water in the machine, press a few buttons, and I'll have coffee when I set the timer to make it.

It's a similar story with my computer. I know how to get it to do what I want it to do, but I have little knowledge about what a chip is made from, or how all the boards inside the computer are wired.

Word-Processing Software

As those of you who have been using word-processing software for some time already know, as you use your software more and more you will learn


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The AMA Handbook of Business Letters


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