The AMA Handbook of E-Learning: Effective Design, Implementation, and Technology Solutions

➤THOMAS J. LABONTE

YOUR E-LEARNING QUESTIONS
ANSWERED BY THIS CHAPTER

➤ How do I motivate my
employees to be responsive
to e-learning?

➤ What criteria do I use to pick
the best e-learning programs?

➤What strategies do I use to
get executives involved in not
only supporting e-learning but
in helping to implement it and
make time for it?

➤ Whom should I target with
my e-learning first—top
executives, middle managers, or
individual contributors?

E-learning is a multibillion dollar industry that often combines the allure of technology, the appeal of just-in-time training, and the power of simulation. The benefits of e-learning are strongly advocated by practitioners and vendors at conferences and in the literature of human performance improvement (HPI). What is sometimes lost in this movement to e-learning is the reality that it is one of a number of performance support tools needed by line managers and by you, as a HPI practitioner, to provide solutions to performance problems. Whether you are in the midst of adopting or expanding your initial investment in e-learning, there is no guarantee that improved performance will result if you are implementing it as your primary solution to a performance problem.

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