American Management Association Educational Services P.O. Box 359 Natick, MA 01760
INSTRUCTIONS: Record your answers on one of the scannable answer forms enclosed with
this course. Please follow the directions on the form carefully. Be sure to keep a copy of the com-
pleted answer forms for your records. No photocopies will be graded. When completed, mail
your answer form to:
|1.||While there is no sure-fire way of preventing charges of
discrimination, one way of minimizing the chances is to:|
|2.||There are two primary reasons for conducting a coaching interview.
The first is to praise and encourage an employee to continue doing good
work. The second is to:|
Questia, a part of Gale, Cengage Learning. www.questia.com
Publication information: Book title: Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings. Contributors: Diane Arthur - Author. Publisher: American Management Association. Place of publication: Atlanta. Publication year: 2000. Page number: xiii.
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