|•||Provide praise and constructive criticism during coaching interviews.|
|•||Conduct directive and nondirective counseling interviews.|
|•||Focus on facts during grievance interviews.|
|•||Describe the process for and composition of disciplinary interviews.|
|•||Know what is expected of them at all times|
|•||Have the opportunity to make the best use of their skills, knowledge, and interests|
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Publication information: Book title: Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings. Contributors: Diane Arthur - Author. Publisher: American Management Association. Place of publication: Atlanta. Publication year: 2000. Page number: 133.
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