Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings

By Diane Arthur | Go to book overview

8

Dealing with
Different Applicant Types
Learning ObjectivesBy the end of this chapter, you should be able to:
Calm down an extremely nervous candidate.
Control an excessively talkative candidate.
Restrain an overly aggressive or domineering candidate.
Relax a highly emotional or distraught candidate.
Extract information from an evasive candidate.

INTRODUCTION

Most applicants and employees are eager to make a good impression. They try to answer all questions as fully as possible, project positive body language, and ask appropriate questions. Occasionally, however, you will find yourself face-to-face with a less-than-ideal or difficult candidate. There are numerous categories into which a less-than-ideal candidate may fall, but typically most may be described as being either extremely nervous, excessively talkative, overly aggressive, highly emotional or distraught, or evasive.

At the first indication that you are dealing with a particular interview type, make certain adjustments in how you conduct the interview. A summary of these adjustments appears in Exhibit 8–1.

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Successful Interviewing: Techniques for Hiring, Coaching, and Performance Management Meetings
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • About This Course ix
  • How to Take This Course xi
  • Pre-Test xiii
  • 1: Interviewing Basics 1
  • 2: Legal Concerns 31
  • 3: Questioning Techniques 61
  • 4: How to Get the Most Out of Every Interview 85
  • 5: Applicant-Related Interviews 109
  • 6: Employee-Related Interviews 133
  • 7: Assessment and Change-In-Status Interviews 153
  • 8: Dealing with Different Applicant Types 173
  • Bibliography 191
  • Post-Test 193
  • Index 199
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