How to Sharpen Your Business Writing Skills

By Nan Levinson | Go to book overview

10
Plugging In: Computers
and Business Communication

Learning Objectives
By the end of this chapter, you should be able to:
Cite seven guidelines for creating visually appealing documents.
Cite five recommendations for using a computer to help in your writing.
State the safest policy for dealing with the limitations of privacy for e-mail.
Describe basic copyright policies for material that appears online.

In the late 1970s, the personal computer, or PC, arrived. It was followed by the Internet, which, by about 1993, produced the World Wide Web. Together, they ushered in a revolution in communication, changing fundamentally how we live, work, and interact with one another. Now, anyone with a computer and modem can quickly send a message to as many people as are interested, regardless of where they happen to be in the world. This radical change challenges assumptions about how we communicate and how we do business.

According to The Boston Globe, as of April 1999, 33 percent of households in the United States—about 100 million people—had access to die Internet, either at home or at work (Valigra, 1999). These numbers are surprisingly evenly divided between men and women (though not, unfortunately, among racial groups or income brackets). In minutes, these people can plan and book a trip, compare the tax advantages of investments and complete a transaction, or post an opinion to be read and responded to by people thousands of miles away.

-155-

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How to Sharpen Your Business Writing Skills
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • About This Course xi
  • How to Take This Course xiii
  • Pre-Test xv
  • 1: Writng for Your Reader 1
  • 2: Getting Organized 19
  • 3: Types of Business Writing 39
  • 4: Effective Writing 57
  • 5: The Right Word: Appropriate Language 75
  • 6: Language That Works 91
  • 7: Direct and Forceful Writing 105
  • 8: Write and Rewrite: Punctuating and Revising 121
  • 9: Research: Fact-Finding Missions 137
  • 10: Plugging In: Computers and Business Communication 155
  • Bibliography 169
  • Post-Test 171
  • Index 177
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