Palliative Care Nursing: Principles and Evidence for Practice

By Sheila Payne; Jane Seymour et al. | Go to book overview

8
Communication, the patient and the
palliative care team

Nikki Jarrett and Sian Maslin-Prothero

Effective communication in palliative care would be the goal of most health care workers; these skills are assumed to be innate in the caring professions but the evidence can be contrary. In this chapter, we explore the topic of communication in palliative care and the skills involved in this activity (see Box 8.1). We introduce the literature relating to communication within the health care setting with an emphasis on palliative care, and examine ways in which communication skills may be developed to gain more from the experiences encountered both personally and professionally. We discuss being partners in care with our patients and examine current issues such as the role of the 'expert patient'.

Box 8.1 Key Issues
Review of current literature
Communication in the palliative care setting
Research into communication between health professionals and
patients
Research evaluating communication
Research recognizing the social nature of interaction
Inter- and intra-professional communication
Explore the user and carer perspective
Identify the important aspects for health care practitioners

Communication in the palliative care setting

Communication is the process of exchanging thoughts or information between individuals (Merriman-Webster's Collegiate Dictionary 2002). It is usually accomplished by using language:

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