Manager 3.0: A Millennial's Guide to Rewriting the Rules of Management

By Brad Karsh; Courtney Templin | Go to book overview

8
OWN IT:
TAKING — AND GIVING —
RESPONSIBILITY

“The ancient Romans had a tradition: whenever one of their engi-
neers constructed an arch, as the capstone was hoisted into place, the
engineer assumed accountability for his work in the most profound
way possible: he stood under the arch.”

—C. Michael Armstrong, former Chairman of AT&T

Ownership. Outside of the term “business casual,” ownership might be one of the most nebulous terms in business for millennials. It all became apparent to me after hearing Captain Mike Abrashoff speak at Leo Burnett, where he shared his turnaround story of how he took a ship—the USS Benfold—from being one of the worst ships in the Navy to winning the Spokane trophy for combat readiness. One of the first things that Abrashoff did was instill a slogan on board the USS Benfold, “It’s your ship.” He put the future, the results, and power in the hands of each and every sailor—“It’s YOUR Ship.” Abrashoff said, “Show me an organization in which employees take ownership, and I will show you one that beats competitors.” Abrashoff shifted the focus from the typical “chain of command” to a focus on purpose. He made it about performance not obedience, and I remember how he told stories of “aggressively listening” to his crew members, trying out their ideas, and rewarding them for taking risks. Abrashoff took ownership of the success of his ship, but he also instilled responsibility and ownership within each and every crew member. In this chapter, you will learn about these two sides of ownership and how to empower your people just like the captain.1

-105-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this book

This book has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this book

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited page

Bookmark this page
Manager 3.0: A Millennial's Guide to Rewriting the Rules of Management
Table of contents

Table of contents

Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Full screen
/ 237

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.