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Achieving Performance Excellence in University Administration: A Team Approach to Organizational Change and Employee Development

By: Manuel London | Book details

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References

Adler R. S. (Ed.). ( 1992). Technology and the future of work. New York: Oxford University Press.

Adsit D. J.; London M.; Crom S.; & Jones D. ( 1994). Relationships between employee attitudes, customer satisfaction, and departmental performance in a customer service organization. Unpublished manuscript, State University of New York at Stony Brook.

Allen N. J., & Meyer J. R. ( 1990). "The measurement and antecedents of affective, continuance and normative commitment to the organization". Journal of Occupational Psychology, 63, 1-18.

Anderson R. E., & Meyerson J. W. (Eds.). ( 1992). Productivity and higher education: Improving the effectiveness of faculty, facilities, and financial resources. Princeton, NJ: Peterson's Guides.

Argyris C. ( 1982). Reasoning, learning and action: Individual and organizational. San Francisco: Jossey-Bass.

Arthur J. B. ( 1994). Effects of human resource systems on manufacturing performance and turnover. Academy of management Journal, 37, 670-687.

Arthur J. B. ( 1992). The link between business strategy and industrial relations systems in American steel minimills. Industrial and Labor Relations Review, 45, 48-56.

Barley S. R. ( 1994). "Review of Technology and the future of work." Administrative Science Quarterly, 39, 183-186.

Barrett K., & Greene R. ( 1994). "No one runs the place: The sorry mismanagement of America's colleges and universities". Financial World, March, 38-52.

Bassman E. ( 1992). Abuse in the workplace: Management remedies and bottom line impact. Westport, CT: Quorum.

Bassman E., & London M. ( 1993). "Abusive managerial behavior". Leadership & Organization Development Journal, 14( 2), 18-24.

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