Forums Generate a Dynamic Learning Environment

By Jeschke, Katherine R. | Business Credit, March 1994 | Go to article overview

Forums Generate a Dynamic Learning Environment


Jeschke, Katherine R., Business Credit


Four times a year, the Credit Research Foundation of NACM holds educational forums which have broad appeal for those interested in refining skills and enhancing performance in the credit department.

The Credit Research Foundation (CRF), chartered in 1949, is a member-supported research and education organization. It's mission: "To be the preeminent source of information, research, and contemporary thought on credit, accounts receivable, and related fields; to provide timely and valuable research to professionals in credit, collections, and accounts receivable management; and to achieve recognition as the preeminent research institution in credit, accounts receivable, and related fields" is carried out in admirable fashion when a Forum is held.

The Forums were created almost immediately after CRF was incorporated, beginning as credit management workshops, held three or four times each year for senior credit managers. Discussion topics were mediated by research committee members and academics. In 1973, CRF began holding Open Regional Meetings for its members, and the first Open Forum was held that year in Atlanta, Ga.

Today, several Forums are held to reach the broadest possible audience in the credit field. Credit and Financial Management Forums are day-long meetings aimed at credit managers; Senior Credit Executive Forums are two-day meetings for senior management; and a new concept, the CCE Open Forum is currently taking shape.

Where's the Beef?

There is limited availability of research information in the area of credit and accounts receivable management. However, CRF is in a unique position to offer specialized services to credit professionals. The Research Committee, voluntarily staffed by senior credit executive, together with CRF staff, form the driving force behind research efforts. This committee investigates, develops, refines, and updates research reports in credit and accounts receivable management, and related fields. With support by top practitioners, CRF is in a position not only to produce research results, but results that are timely and valuable to credit managers. The Forums provide a way for these researchers and professionals to share ideas, discuss on-going problems, and find practical solutions.

The Forums are moderated by acknowledged leaders in business credit and the round table discussions make for multi-level educational programs. Each session is personalized to cover topics suggested by participants. The open format and experienced discussion leaders ensure interactive discussion and learning. Rather than a static session in which topics have been researched and formed by a single individual, each Forum evolves through the participation of each attendee, making for the dynamic learning environment so highly prized today.

TQM and Beyond

The Credit and Financial Management Forums concentrate on state-of-the-art techniques and technologies, everything from departmental structure to Electronic Data Interchange (EDI). Jeannine Trinque, vice president, Internal Audit Bureau, Hamlin, Penn. attended the most recent Forum in Cincinnati, Ohio and had this to say, "I was particularly interested in how the participants were dealing with budget restrictions while continuing to get the job done. We were able to discuss how each was compensating for a reduced staff or tight budget through the use of new technologies, outsourcing, and the like." Discussions cover topics such as measures of performance, computerization (the latest innovations in credit/accounts receivables systems), risk analysis, deduction management (how to track, collect, or write-off deductions and chargebacks), benchmarking (What is it? How will it affect each participant?), and imaging and work flow management (how to move to a paperless environment).

Senior Credit Executive Forum participants go beyond today's cutting edge; their objective is to look at policy-related issues and the future of credit management. …

The rest of this article is only available to active members of Questia

Sign up now for a free, 1-day trial and receive full access to:

  • Questia's entire collection
  • Automatic bibliography creation
  • More helpful research tools like notes, citations, and highlights
  • Ad-free environment

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

Forums Generate a Dynamic Learning Environment
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Full screen

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.