Safari Books Online Survey: How Tech Workers Find Data

By Brynko, Barbara | Information Today, July-August 2008 | Go to article overview

Safari Books Online Survey: How Tech Workers Find Data


Brynko, Barbara, Information Today


So why aren't many technology workers sharing collective knowledge with colleagues in their field? According to the "2008 IT and Developer Information Survey" by Safari Books Online, tech workers who deal with tight deadlines just have difficulty finding time to collaborate. The survey, which tallied the valid results of 225 tech staff members nationwide, used Zoomerang to poll the respondents.

"The most surprising results were: 1) workers who consumed inaccurate information amounted to 45% but 55% have never had any problems with the validity of information," says Dennis Kilian, vice president of Safari Books Online. "The second surprise was the results on the pie

chart that also showed the percentage of training or lack thereof. Most new employees just don't get any training."

Respondents reported that training and sharing information during tight timelines affect more than half of the workers (57%), who may spend a maximum of an hour training new employees; 25% don't spend any time at all training newcomers. The results of using inaccurate online search data ranged from customers complaining to management to delays in project completion to increased project costs.

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Brand awareness was also critical for workers. "With the rapid change in information and technology, workers are more disillusioned with traditional learning avenues," says Kilian, who noted that many books "may take 9 months to come out and by that time, it's yesterday's story. …

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