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Consumer Privacy Protection Issues: How Much, by Whom?

By: Quittner, Jeremy | American Banker, October 8, 1996 | Article details

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Consumer Privacy Protection Issues: How Much, by Whom?


Quittner, Jeremy, American Banker


The debate over who controls information about the consumer is at a crossroads.

Despite much industry glad-handing about the wonders of the information age, experts at a recent American Bankers Association forum agreed that consumers' rights to privacy are at risk.

But the panelists at the ABA's bank card conference in Orlando remained divided about the degree of regulation necessary, whether it should take the form of self-policing or be left to the government, and how much privacy consumers are entitled to.

"Consumer choice is critical," said David Medine, a Federal Trade Commission attorney. There is "a window of opportunity for the industry to fashion rules. At …

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