Improving All Areas of Work; NIGEL WRIGHT RECRUITMENT Employee Engagement

Evening Chronicle (Newcastle, England), March 19, 2009 | Go to article overview

Improving All Areas of Work; NIGEL WRIGHT RECRUITMENT Employee Engagement


Northumbrian Water:

NORTHUMBRIAN Water uses a number of ways to engage and motivate employees.

And its decision to involve every single member of staff to draw up individual development plans impressed our judges.

In 2008, the company involved all 3,000 employees in the process to draw up action plans arising from the annual Employee Survey and also in the shaping of the next People Plan. More than 120 workshops were led by senior managers enabling them to meet staff face to face and discuss what mattered to them - both positive and negative. Some managers had reservations and some employees were sceptical, but they witnessed the enormous value of involving employees in these processes and employees, at all levels in the company, contributed valuable ideas that have been, or are to be, actioned.

The opportunity for employees to express their views in an open arena is new. A tangible change has been effected and relationships between staff and their managers have been strengthened and all would like the workshops to be repeated on an annual basis.

Diane Morton, director of human resources, said: "We were delighted to win the CIPD Employee Engagement Award. It is a privilege for those of us in the HR profession to see our work recognised by our professional Institute but also for all the people who were involved in this exercise in our business, it is recognition of the hard work and commitment that has gone into achieving greater engagement, involvement and participation.

"The exercise which won the award included 120 workshops between October and December led by our most senior managers and directors and covered all 3000 employees in the North East and South East. It was the first time we had asked everyone to help create their own departmental action plans focused on how we can improve in all areas of working life and also to contribute to the development of our five-year HR strategy, our People Plan.

"The process has not only demonstrated to everyone that we genuinely value effective employee participation and engagement but it also generated some great ideas which will be implemented at a local and national level."

Runners - up

Heighley Gate Garden Centre

Big changes have made a big difference at Heighley Gate Garden Centre.

Demoralised workers and a highturnover of staff were issues that needed to be rectified in 2007 - so an HR recovery plan was devised and rolled out.

Now the centre, which employs 190 people, near Morpeth, Northumberland, is in much better shape.

Its three year "People Plan" has seen the introduction of line managers, a sixweek induction programme, an equal pay and benefits structure, bi-annual staff evenings, a monthly newsletter and comment boards, training and development plans for every member of staff, plus a range of training programmes that are open to all workers. …

The rest of this article is only available to active members of Questia

Sign up now for a free, 1-day trial and receive full access to:

  • Questia's entire collection
  • Automatic bibliography creation
  • More helpful research tools like notes, citations, and highlights
  • Ad-free environment

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

Improving All Areas of Work; NIGEL WRIGHT RECRUITMENT Employee Engagement
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Full screen

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.