Dial M for Magic or for Mayhem? by MIKE ODYSSEAS, Managing Director of Stockton-Based Business to Business Telecommunications Firm Odyssey Systems

Byline: MIKE ODYSSEAS

FOR many years, an 0800 number has been seen as the best way for businesses to allow their customers to get in touch, free of charge.

With the plethora of 0845, 0844 and other prefixes which have hit the market, 0800 numbers have held strong, allowing businesses to encourage incoming calls.

However, according to industry regulator Ofcom, 2011 will be the first year to see more calls made from mobile phones than from landlines.

It is this change in telecommunications habits which will see the decline in the 0800 number.

As well as the new dominance in mobile calls, there is a new prefix in play, which will add to …

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Publication information: Article title: Dial M for Magic or for Mayhem? by MIKE ODYSSEAS, Managing Director of Stockton-Based Business to Business Telecommunications Firm Odyssey Systems. Contributors: Not available. Newspaper title: Evening Gazette (Middlesbrough, England). Publication date: September 6, 2011. Page number: 2. © 2009 MGN Ltd. COPYRIGHT 2011 Gale Group.

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