Leaders in Their Own Field, but Have They Read the Manual? ELAINE MORGAN the Pensioner
STILL hankering to become computer-literate, I got hold of a little manual. The thing manuals do is spend a few soothing paragraphs telling you how easy it is, and then zoom off into gobbledegook.
Michael Frayn had this experience years ago and offered to write a manual teaching people how to write a manual. Something like this: * "Step 1. Get hold of a fountain pen. (I said it was years ago) * Step 2. Remove the top by unscrewing it. * Step 3. Check there is ink in it.
Step 4. Write, using capital letters, the words "CHAPTER ONE" * Step 5. Underline, using a ruler. * Step 6. Now introduce some quasi-hieratic protocol. Maximise the heuristic opacity of the procedure …
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Publication information: Article title: Leaders in Their Own Field, but Have They Read the Manual? ELAINE MORGAN the Pensioner. Contributors: Not available. Newspaper title: Western Mail (Cardiff, Wales). Publication date: October 7, 2011. Page number: 17. © 2009 MGN Ltd. COPYRIGHT 2011 Gale Group.
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