Our Inexpert Judgment of Expertise: The Saying "It Isn't So Much What You Say but How You Say It" May Be Truer Than You Think When It Comes to Being Perceived as a Person with Expertise
Lombardozzi, Catherine, T&D
A recently published study designed to measure expertise, found that subjective factors play a large role in the degree to which individuals are perceived to be experts in a given domain. The study, authored by Marie-Line Germain and Manuel Tejeda, appears in the Summer 2012 issue of the HRD Quarterly.
The generalized measure of expertise being developed includes a mix of objective and subjective items. The data provide a window of insight into how people judge others' expertise. In the study, participants named far more subjective than objective descriptors of expertise; deeper analysis showed that the ability to "project self-assurance and charisma" has much to do with …
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Publication information: Article title: Our Inexpert Judgment of Expertise: The Saying "It Isn't So Much What You Say but How You Say It" May Be Truer Than You Think When It Comes to Being Perceived as a Person with Expertise. Contributors: Lombardozzi, Catherine - Author. Magazine title: T&D. Volume: 66. Issue: 10 Publication date: October 2012. Page number: 22. © Not available. COPYRIGHT 2012 Gale Group.
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