How to Design an Instructor Evaluation

By Hopkins, Greg | Training & Development, March 1999 | Go to article overview
Save to active project

How to Design an Instructor Evaluation


Hopkins, Greg, Training & Development


Here's how to make sure your instructors deliver training courses the way they should - and how to identify instructor success factors in the process.

Imagine that your job is to ensure that a basic safety course is taught in a consistent, high-quality manner. You don't want an instructor reducing your well-crafted, six-hour course to a one-hour, hit-the-highlights version, with the shop phone ringing in the background and people wandering in and out. What you need is a good system for evaluating your instructors. You want a system that reflects your unique situation and is easy to administer.

When confronted recently with that task, I discovered quickly that I was blazing my own trail. I found a lot of forms designed to gauge participants' reactions to course content but nothing to evaluate an instructor's preparation and delivery from start to finish of a standardized course. So, here's a road map of the process I used - minus the detours.

Creating the form

Keep end users in mind. The Law of Incompatibility states that whoever creates the original document will experience an irresistible urge to use the least compatible software known. In fact, the best software to design forms is probably not familiar to the people who will be using the forms. So, find out what kinds of software your end users have and then create your form with the most hassle-free format for them. You may end up using a word-processing program to do desktop publishing, which can be a bit like trying to pound a nail with a golf club. But, in the long run, it's better than using a whiz-bang, page-layout program that nobody can access when you're done.

Consider the function. Take a minute to think about what happens in the instructor evaluation process: scheduling evaluations, communicating with evaluators and instructors, collecting and organizing completed evaluation forms, and maintaining a database. What information will you need on the evaluation form for that process to go smoothly? Your list should include the name of the instructor and course being taught, the course date, and instructions for faxing the form after each evaluation.

It's critical to incorporate design details as early as possible - such as whether you want a one-inch left margin. If you realize later that you have to increase the margins after you've just figured out how to get everything onto one page, you'll want to scream. If you're not detail-oriented, be sure and get input from someone who is. Detail hounds tend to come up with such suggestions as, "Gee, don't you think we should put the telephone number on here someplace?" Obvious, yes, but often overlooked.

Create the content. Create a list of "instructor success" factors. Gather any material you have that refers to things an instructor is supposed to do. Chances are you'll find bits and pieces of instructor-related guidelines in train-the-trainer manuals, participants' evaluation forms, hiring criteria, and various regulations such as "program must be eight hours in length." Sort and organize the factors you find.

Next, think of the best instructors you've worked with. What did they do that made the training successful? Here are some examples to put on your list of instructor success factors:

* sets up the training room at least a half-hour early

* speaks clearly and is pleasant to listen to

* uses helpful props and visual aids that are large enough to see

* has training materials neatly organized

* asks questions that encourage responses and reflective thinking

* informs participants of upcoming training events

* cleans up after the training session

* turns in legible and accurate paperwork.

Remember that an evaluation form not only describes behaviors, but also influences and shapes what instructors do. You want to be sure that you underscore the necessary strategies for the success of your training, with details that will ease the administration of the program.

The rest of this article is only available to active members of Questia

Sign up now for a free, 1-day trial and receive full access to:

  • Questia's entire collection
  • Automatic bibliography creation
  • More helpful research tools like notes, citations, and highlights
  • Ad-free environment

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
Loading One moment ...
Project items
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited article

How to Design an Instructor Evaluation
Settings

Settings

Typeface
Text size Smaller Larger
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

While we understand printed pages are helpful to our users, this limitation is necessary to help protect our publishers' copyrighted material and prevent its unlawful distribution. We are sorry for any inconvenience.
Full screen

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.

Are you sure you want to delete this highlight?