Lucas Automotive Electronics
The best way to improve the quality of an operation is to eliminate the need to carry it out in the first place, according to John Tonkiss, operations manager of Lucas Automotive Electronics' College Road site in Birmingham. It's a philosophy that underscores much of the manufacturing excellence that characterises the plant.
Lucas' plant produces automotive electronic control units such as cruise control, power steering and alarm systems for 16 of the world's toughest customers - car manufacturers such as Ford, Nissan, Volvo, Rover and Honda. It is a testament to the plant's performance that one customer ('just about our most demanding one,' concedes Tonkiss) is Mazda in Japan …
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Publication information: Article title: Lucas Automotive Electronics. Contributors: Not available. Magazine title: Management Today. Publication date: November 1999. Page number: 109. © 2003 Haymarket Business Publications Ltd. COPYRIGHT 1999 Gale Group.
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