Medical Centres Earn Quality Award; TWO PRACTICES WORK TOGETHER FOR PRESTIGE ACCREDITATION

Coventry Evening Telegraph (England), August 17, 2001 | Go to article overview

Medical Centres Earn Quality Award; TWO PRACTICES WORK TOGETHER FOR PRESTIGE ACCREDITATION


Byline: KAREN HAMBRIDGE Health Reporter

TWO GP practices in Coventry are the first in the country to earn a prestigious quality award after more than 18 months of work.

The health teams at Willenhall Oak Medical Centre and Dr Kenyon and Partners are celebrating the accreditation from Health Quality Services.

The award is given to health care organisations which show they have met certain standards and was originally set up for hospitals.

The practices, based in Remembrance Road and Chace Avenue, were introduced to the scheme through the Coventry East Primary Care Group and have worked together on the project.

It has already inspired changes at Willenhall Oak including the creation of a patients' group.

Carrie Dickinson, practice manager at Willenhall Oak, said: "We are all very proud to have achieved this award, particularly as we are the first in the country.

"It has taken between 18 months and two years to go through the process and we have had to complete 609 criteria within 16 standards."

She added: "Both practices have used the standards as way of improving services and opening up ways of working with patients.

"In fact, at Willenhall Oak we have set up a patients' group which now meets each month. …

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