OKC-Based CIS Risk Group Continues to Evolve within the Insurance Industry

By Francis-Smith, Janice | THE JOURNAL RECORD, April 12, 2004 | Go to article overview

OKC-Based CIS Risk Group Continues to Evolve within the Insurance Industry


Francis-Smith, Janice, THE JOURNAL RECORD


Oklahoma City-based CIS Risk Group is now selling the software system the company developed in-house to handle its own insurance claim data.

Founded 27 years ago as a casualty and property insurance agency, CIS Risk Group has grown into a family of companies designed to address different facets of the commercial insurance industry.

An Oklahoma native, John Sullivan had worked for about 20 years in insurance before starting his own company. Sullivan spent several years on the staff of a long-haul trucking company, handling the company's insurance claims.

In 1977, Sullivan, his wife Fioretta Sullivan and secretary Debbie Bruhl founded Commercial Insurance Services as an insurance agency specializing in large accounts in the transportation, manufacturing, oil and gas drilling, production, servicing and distribution, hospitality and construction industries. Today, Commercial Insurance Services has operations in 11 states and holds non-resident states' licenses in another 33 states.

In 1981, Sullivan organized a second company. Claim Indemnity Services handles claims management and third-party administration for companies that are self-insured or own a captive insurance company (an insurance company formed to insure only the risks of its parent company). Claim Indemnity Services is a contract claims management company that administers, investigates, evaluates and negotiates workers compensation, auto, general liability and cargo claims for clients.

However, in the early 1990s, it became apparent that the CIS Risk Group needed a better way to manage massive amounts of claims data. The computerized data system the company had implemented in the 1980s had been updated and modified several times with the assistance of a number of computer specialists.

Realizing that software development had grown into a venture unto itself, Sullivan organized yet another company in 1996 - Computer Risk Management, an agency software management company.

Computer Risk Management has developed Risk2000, an off-the- shelf computerized risk management information system for handling workers compensation, liability and property insurance claims.

The city of Oklahoma City contracted with CIS Risk Group to purchase the Risk2000 software in 2002. We use it to manage our workers comp claims, and move from a paper file system to an electronic file system, said Jason Smitherman, risk manager for the city of Oklahoma City. …

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