Big Changes Loom for Pocketbooks, Privacy ; Congress Is Expected to Pass Law Allowing All Kinds of Financial Companies to Merge

By Ann Scott Tyson, Monitor | The Christian Science Monitor, October 29, 1999 | Go to article overview

Big Changes Loom for Pocketbooks, Privacy ; Congress Is Expected to Pass Law Allowing All Kinds of Financial Companies to Merge


Ann Scott Tyson, Monitor, The Christian Science Monitor


As Congress moves to tear down Depression-era barriers between banks, brokers, and insurers in the name of enhanced competition, consumer groups are asking what the expected dramatic changes will mean for the pocketbook - and privacy - of the average American.

Sweeping bipartisan legislation to bring about the biggest overhaul of financial-industry laws since the 1930s is expected to win final passage in Congress as early as this week. President Clinton and many Democrats support the bill.

The bill would allow, for the first time, the formation of large financial conglomerates that could offer everything from loans and credit cards to investment opportunities and life insurance under one corporate roof.

As a result, American consumers could enjoy one-stop shopping in what would be, in effect, financial superstores that would more efficiently market and manage a vast range of goods and services.

Yet these megafinancial firms would also have the potential to amass unprecedented quantities of personal data on individuals - everything from detailed profiles of spending patterns to health information. Such data could be "mined" in ways that would profit the firm but not necessarily the consumer - for example to deny services to those deemed to risky, or to aggressively market products to those deemed able or willing to buy.

Privacy concerns

Indeed, the shift may exacerbate already growing concerns among Americans over the privacy of their financial and medical records. Nearly 30 percent of the public considers "loss of personal privacy" one of the most pressing problems for the coming century - more serious than terrorism, overpopulation, or world war - according to a Wall Street Journal poll in September.

Partially in response to such concern, the Clinton administration is expected to unveil soon new federal rules to protect the privacy of medical records - one of the prime areas of potential privacy abuses that critics say is not adequately addressed in the financial- overhaul bill.

In the debate over the historic bill, which was two decades in the making, powerful groups of industry and consumer advocates have staked out opposite sides on the bottom-line issue: whether it will protect consumer rights, or subordinate them to corporate interests.

"Consumers will be in the driver's seat," says Catherine Pulley, a spokeswoman for the American Bankers Association, which has pushed for the bill alongside groups representing the insurance and securities industry.

Firms have a powerful incentive to serve their customer's best interests, including respecting their privacy, argue industry groups and GOP leaders who fought hard for the legislation.

"Every customer can opt out by changing to another bank if they don't like how they are treated," says Sen.

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