Personal Finance: The Guide, the Bad and the Ugly Deborah Arnott Hits Back at Criticism of the Financial Services Authority's Information Booklets
Arnott, Deborah, The Independent (London, England)
PULLING FINANCIAL guides apart is a lot easier than putting them together, as John Andrew knows. Getting the "facts" straight but easy to understand takes patience and a lot of work. As each publication comes out, I still see improvements I wish we had made (and will be made when we reprint).
But it was a surprise when John Andrew wrote in The Independent criticising our guides. He is on the development group of the Money Management Council, which this week awarded us its Quality Mark for the same publications.
The Financial Services Authority, the industry regulator, has produced these guides as simple introductions and all have been accredited for clarity by the Plain Language Commission. They are not meant to be comprehensive, and are backed by a helpline. We have had independent research on reactions to the guides. The response was positive. People took in the key points and liked the content.
We want to keep improving the quality, and we will certainly take some of John's comments on board. But he is criticising content, not just style. We made the point that some investments, such as pensions, are more suitable for taxpayers. John says the tax position is irrelevant and the point is the need to provide for retirement.
He is wrong. Choosing the best way to save for retirement is directly affected by tax positions. He is also wrong to say non- taxpayers are never able to pay into a pension. Employees who earn too …
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Publication information: Article title: Personal Finance: The Guide, the Bad and the Ugly Deborah Arnott Hits Back at Criticism of the Financial Services Authority's Information Booklets. Contributors: Arnott, Deborah - Author. Newspaper title: The Independent (London, England). Publication date: July 24, 1999. Page number: 3. © 2009 The Independent - London. Provided by ProQuest LLC. All Rights Reserved.
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