Firms Tap Employee Assistance Programs

By Rowland, Mary | THE JOURNAL RECORD, September 8, 1992 | Go to article overview

Firms Tap Employee Assistance Programs


Rowland, Mary, THE JOURNAL RECORD


By Mary Rowland

N.Y. Times News Service

When a partner at Hewitt Associates, a benefits consulting firm based in Lincolnshire, Ill., died last month at the age of 37, the firm's management turned to Michael Houle, regional director of Perspectives Ltd., an employee assistance program, to help employees deal with their grief.

Houle held counseling sessions with employees, in groups. "You let them talk about what they thought and help them go through a grieving process so that they can move past it," said Houle.

In these days of increasing costs, and shrinking payoffs, from traditional corporate benefits packages, there is another source to tap: the employee assistance programs, or EAP.

The progams are offering a broad range of new services, including everything from workplace trauma to advice on care for preschool children and elderly parents and support groups on dealing with infection with HIV.

The programs were set up in the 1940s chiefly to deal with alcoholic employees, who were simply ordered to get help. The programs developed something of a negative image.

"Initially EAPs were looked at as tools of management," said Barbara D. Levine, a healthre consultant with Hewitt in Rowayton, Conn. "Employees mistrusted them." And there was a stigma attached to going to the employee assistance program, too. "People knew you weren't performing well," she said.

Employers still use the program to keep employees productive. But today both employers and employee assistance programs are more aware of the subtleties that affect performance, and of relatively lowst ways to help.

"EAPs are still designed to make employees happier and more productive so they can be at work," said Patricia A. Wiley, managing consultant in the New York office of Foster Higgins. "But they provide many more services."

The effect has not been lost on employers _ 79 percent of the 1,006 firms surveyed by Hewitt this year offer an employee assistance program, up from just 47 percent in 1986. And you might be surprised at the help you have available at no charge.

Houle says the problems employees bring to him "can be anything from: `It seems to be raining a lot and I don't feel happy about it,' to `Our daughter just died and we can't cope.' "

Dr. John F. Bunker, a consultant at Wyatt Co., benefits consultants based in Washington, noted that some employee assistance programs "have on their staff an attorney and dedicated work and family units that can help with child care and elder care issues and even financial planners."

These services are typically provided by an outside vendor such as Houle's firm that contracts with the employer to counsel employees. However, some employers set up an inuse employee assistance program, hiring counselors to work at the company.

The rest of this article is only available to active members of Questia

Sign up now for a free, 1-day trial and receive full access to:

  • Questia's entire collection
  • Automatic bibliography creation
  • More helpful research tools like notes, citations, and highlights
  • Ad-free environment

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

Firms Tap Employee Assistance Programs
Settings

Settings

Typeface
Text size Smaller Larger
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Full screen

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.