Banking Industry Extends Personalized Service to More Clients
Daniel Dunaief Bloomberg News, THE JOURNAL RECORD
MINNEAPOLIS -- John Hagen is well-to-do, but he never thought of himself as rich. So when the telecommunications executive returned home from having heart surgery last March, he was surprised to receive visits from a Norwest private banker to help with his financial affairs.
"I've been working and dealing with banks for 40 years, and I've never had any service that approached this," he said.
While Hagen, 61, may not be as wealthy as your typical professional ball player, he is well off enough to qualify for special attention from Norwest and a growing list of U.S. banks. That's because banks are now extending to a wider group of customers the kind of personalized …
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Publication information: Article title: Banking Industry Extends Personalized Service to More Clients. Contributors: Daniel Dunaief Bloomberg News - Author. Newspaper title: THE JOURNAL RECORD. Publication date: November 18, 1997. Page number: Not available. © 2009 THE JOURNAL RECORD. Provided by ProQuest LLC. All Rights Reserved.
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