DCA Launches New Bill Management Product

THE JOURNAL RECORD, June 1, 2001 | Go to article overview

DCA Launches New Bill Management Product


DCA Services on Thursday launched a new product that will allow telecommunications carriers to manage billing and back-office accounts remotely.

Accounts will be managed by logging into the wireless Internet through a personal digital assistant, a laptop or their desktop.

The new business-to-business tool, DCA Remote Manager, gives clients of the Oklahoma City-based company access to billing and back-office data in real time, providing them with greater control and visibility over the operational services they outsource.

"For the first time, we can look the president of a telecom company in the eye and say that he will receive more control and visibility by outsourcing than he can get by running things in house," said Rick Nagel, president of DCA Services.

DCA Remote Manager helps clients manage the processes surrounding the four basic functions for a telecommunications business -- sales, provisioning, billing and collections, Nagel said.

In real time, DCA clients can watch the sales process as it happens, can check their orders as they're entered and provisioned, can assure that their billing is on time and accurate, and can check to see if they're collecting on accounts. These functions enable organizations to know exactly where they stand from an accounting and cash posting perspective and to manage these aspects more effectively.

"Clients can literally be sitting on a beach and obtain the pulse of their business through the statistics delivered via the PDA," Nagel said. "Every critical piece of information is available for review and drill-down analysis at the touch of a screen."

DCA Remote Manager also summarizes many of the core operational reports used to manage a telecommunications business, eliminating the necessity of pouring through a large reporting package.

"As we developed DCA Remote Manager, we looked at the kinds of information our clients most wanted to receive," said Craig Brooks, vice president of operations for DCA Services. "DCA Remote Manager breaks down bulky reports into executive level summaries, graphically giving clients information that is easy to read, easy to analyze and vital to their decision making process."

Defending the FBI

The former agent in charge of the FBI in Oklahoma gave little credence to a 60 Minutes II report in which some present and former agents criticized the agency's handling of the federal building bombing investigation.

Bob Ricks, who now serves as Gov. Frank Keating's Cabinet secretary for public safety, told the Tulsa World that the four agents' concerns and complaints about the FBI were "a lot to do about nothing."

Former agent Rick Ojeda, who Ricks said worked in the Durant office and was later fired, told Dan Rather that he thought leads he had worked on should have been turned over.

Ricks said he didn't think Ojeda was a credible source because of his personal issues with the agency and the fact he had "almost nothing to do with" the bombing probe.

Recent revelations about FBI files not given to federal prosecutors or attorneys for bomber Timothy McVeigh and co- conspirator Terry Nichols resulted in the postponement of McVeigh's May 16 execution.

The date was reset for June 11.

On Thursday, McVeigh's lawyers said they will ask for a stay of execution. They want more time to review the documents released by the FBI.

Ricks, who was one of the agents in charge during the 1993 raid on the Branch Davidian compound in Waco, Texas, said he is not aware of anyone coming forward to claim that the documents were intentionally withheld.

"It does appear to be negligence or just lack of good quality management that caused this to occur. There is no excuse or justification," said Ricks, who retired from the FBI in 1995. …

The rest of this article is only available to active members of Questia

Sign up now for a free, 1-day trial and receive full access to:

  • Questia's entire collection
  • Automatic bibliography creation
  • More helpful research tools like notes, citations, and highlights
  • Ad-free environment

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

DCA Launches New Bill Management Product
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Full screen

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.