Training and Education Program as a Major Determinant of Quality Improvement in Malaysian Electrical and Electronics Industry

Bin Abdullah, Muhammad Madi, Uli, Jegak, Ismail, Azman, International Journal of Business and Management Science

Abstract:

Organizations that are committed to quality improvement invest heavily in training and education (T&Ed) program of their employees. T&Ed program is therefore becomes an important aspect in the human resource management. The aim of the paper is to examine the influence of training and education program on quality improvement in 255 Electrical and Electronics (E&E) firms in Malaysia. The findings reveal that quality improvement in the Malaysian electrical and electronics industries are significantly influenced by training and education. Thus, this study has empirically shown that quality improvement will increase when the firms implement more training and …

Questia, a part of Gale, Cengage Learning. www.questia.com
Publication information: Article title: Training and Education Program as a Major Determinant of Quality Improvement in Malaysian Electrical and Electronics Industry. Contributors: Bin Abdullah, Muhammad Madi - Author, Uli, Jegak - Author, Ismail, Azman - Author. Journal title: International Journal of Business and Management Science. Volume: 1. Issue: 2 Publication date: December 2008. Page number: 205+. © Assoc. Prof. Dr. Mohhammad Samaun Safa Jul 2009. Provided by ProQuest LLC. All Rights Reserved.

This material is protected by copyright and, with the exception of fair use, may not be further copied, distributed or transmitted in any form or by any means.