Development Framework for Tourism and Hospitality in Higher Vocational Education in Taiwan
Chang, Te-Yi; Hsu, Jui-Man, Journal of Hospitality, Leisure, Sports and Tourism Education
This study presents a development framework for tourism and hospitality in higher vocational education in Taiwan. Given the globalisation of the tourism and hospitality industry, increasing the competitiveness of this industry depends on the quality of human resources, thus necessitating the development of tourism and hospitality in higher vocational education. Therefore, this study focuses on the environment for developing such curricula in higher vocational education and relevant management policies, as well as recommendations for future developments. Results of this study provide a valuable reference for tourism and hospitality educators involved in policy innovations and curriculum management.
Keywords: higher vocational education; tourism; hospitality; human resource
As Taiwan has transformed from a labour-intensive economy into a knowledge-based one, economic development in the latter depends on the quality of human resources (HR). Therefore, increasing national competitiveness depends initially on the ability to cultivate highly added-value industries and fostering the quality of HR. The Ministry of Education, Taiwan, has prioritised the tourism and hospitality (TH) industry for national development under the framework of the service industry. Public and private sector interest has fuelled the economic development of the TH industry, as evidenced by considerable investment and dramatic transformations in business (Ministry of Education, Taiwan, 2008).
Baum (2007) noted that people are a critical dimension in the successful delivery of tourism services. Mayaka and Akama (2007) also suggested that HR development in a country is crucial in achieving a comparative advantage in the highly volatile and intensely competitive global tourism industry. Elevating the TH industry in Taiwan depends on the ability to establish a related educational system that is innovative, comprehensive and professional.
National competitiveness also necessitates that educational institutions adopt quality HR training to prepare its graduates for the labour force. Higher education (HE) must thus be flexible and adaptable to provide qualified industrial talent. National Kaohsiung Hospitality College was established in 1995 as the first hospitality educational institute in Taiwan. The number and diversity of hospitality education institutes has subsequently increased (Horng & Lee, 2005). According to the Ministry of Education of the Republic of China, Taiwan, 85 schools housed and offered 164 tourism, hospitality and recreation departments and programmes, as of the end of 2007, and of these 67% provided higher vocational education (HVE).
With such a large number of HE programmes in TH, many programme students graduate annually. However, tourism employers often recruit non-tourism graduates (e.g., graduates in business studies) (Dale & Robinson, 2001). In addition to highlighting a gap between the industry and HE, such a phenomenon indicates a waste of human and educational resources. Moreover, the challenges that the development HVE faces include its positioning, insufficient industrial cooperation, and marginalisation. Thus, this study presents a novel framework for TH education, capable of fostering HR, innovating related technologies, and reinforcing the management practices of diverse cultural knowledge which are crucial to its global industrial competitiveness.
This study focuses on cultivating HR in schools and developing operational management curricula. The HVE environment is analysed in relation to TH. The feasibility of incorporating TH education management in the development framework for TH in HVE is then explored. Finally, we recommend areas for future development based on attempts to solve current educational problems.
The higher vocational education environment in tourism and hospitality
Innovativeness of educational systems and …
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Publication information: Article title: Development Framework for Tourism and Hospitality in Higher Vocational Education in Taiwan. Contributors: Chang, Te-Yi; Hsu, Jui-Man - Author. Journal title: Journal of Hospitality, Leisure, Sports and Tourism Education. Volume: 9. Issue: 1 Publication date: April 2010. Page number: 101+. © OXFORD BROOKES UNIVERSITY Apr 2010. Provided by ProQuest LLC. All Rights Reserved.