Effects of Nationality on Job Satisfaction: Domestic versus Expatriate Bank Employees in the United Arab Emirates

By Elamin, Abdallah M. | International Journal of Management, March 2011 | Go to article overview

Effects of Nationality on Job Satisfaction: Domestic versus Expatriate Bank Employees in the United Arab Emirates


Elamin, Abdallah M., International Journal of Management


This study examines the influence of nationality of managers (domestic or expatriate) on work satisfaction in the banking industry in the United Arab Emirates (UAE). The sample comprised a random sample of 82 bank employees, and that job satisfaction was assessed by the Job Descriptive Index. The study revealed that satisfaction with pay, job characteristics, promotion opportunities, co-workers, and supervisors were associated with the nationality of the manager. Moreover, the domestic bank managers expressed a higher level of satisfaction with pay, job characteristics, promotion opportunities, coworkers and supervisors than their expatriate counterparts. The study attributes these differences to both public policy and local cultural factors.

Introduction

In an increasing competitive global environment brought about by a myriad of social, economic, political, and technological forces, international job mobility is becoming a more common experience for a mounting number of employees. An international business experience may have a number of positive outcomes, including skill acquisition, personal development, and long-term career advancement (Black et al., 1992). However, such an experience is not without drawbacks, including family and social tension associated with expatriate assignments, a lack of respect for acquired skills, loss of status, and reverse culture shock on return (Daily et al., 2000; Caligiuri and Lazarova, 2001; Stahl et al., 2002).

In view of these positive and negative aspects associated with international relocations, individuals must confront a high degree of uncertainty when they are offered a foreign assignment (Bonache, 2005). Therefore, one of the central questions that expatriates have to answer before accepting a foreign assignment is how satisfying will the experience be? This study is an attempt that contributes to answering this question. The study is divided into five sections: The first section provides background information on the context. The second section provides a rationale for the study while the third section reviews the relevant literature and offers a series of hypotheses relating nationality to the five work satisfaction dimensions. The fourth section discusses methods used while the fifth section presents and discusses results. The final section offers conclusions.

The Context

The United Arab Emirates comprises seven emirates: Abu Dhabi, Dubai, Sharajah, Ajman, Ras al-Khaimah, Fujairah and Umm al-Quwain which forms a federation with substantial powers to each emirate. The economy of United Arab Emirates (UAE) is largely dependent on the production and export of oil and gas. Dubai Emirate is a notable exception to this; its economy depends on production of services. Dubai City is a busy international trading area and a major gateway to the Middle East. The UAE became a highly prosperous country after foreign investment began funding the desert-and-coastal nation in 1970s. The country has experienced a sharp rise in its standard of living last three decades.

Manifestations of modernity are evident in UAE 's state of the art transportation and communications systems, world-class hotels and shopping malls, and the presence of a multitude of multinational corporations and expatriate personnel. However, the country still clings to well-entrenched traditions manifested in, inter alia, the sanctity of camels in the lives of UAE nationals, the influence of identity on the material circumstances of life, and the influence of connections on work-related outcomes. Identity in the UAE revolves around which clan or tribe a national belongs to. Family names could bestow consequential social status and the kind of treatment one gets in both public and private business domains.

Over the last three decades, rapid economic expansion created a severe labor shortage that could only be filled by a huge influx of expatriate workers. According to the 2005 census, 78. …

The rest of this article is only available to active members of Questia

Sign up now for a free, 1-day trial and receive full access to:

  • Questia's entire collection
  • Automatic bibliography creation
  • More helpful research tools like notes, citations, and highlights
  • Ad-free environment

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this article

This article has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this article

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited article

Effects of Nationality on Job Satisfaction: Domestic versus Expatriate Bank Employees in the United Arab Emirates
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Full screen

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited passage

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.