5 Tips for Managing Your Social Media Policies

By Shay, Daniel F. | Medical Economics, October 1, 2012 | Go to article overview
Save to active project

5 Tips for Managing Your Social Media Policies


Shay, Daniel F., Medical Economics


As your practice relies more and more on electronic technologies, you foce the dilemma of managing staff members' usage of such technologies. As part of a Health Insurance Portability and Accountability Act (HIPAA) compliance program, you will want to develop policies surrounding social media usage. The following guidelines protect practices and guide employees in avoiding improper disclosures.

FAMILIARIZE YOURSELF WITH HIPAA

Probably the largest threat posed by social media usage is the potential for improper disclosure of patients' protected health information. You may think you have a handle on HIPAA, but you should refresh your understanding and learn how HIPAA applies in a social media setting. To do that, you will need to understand what information is protected and what can and cannot be disclosed - by whom and to whom.

KNOW THE ENVIRONMENT

Next, you must understand how social media themselves are used. You may be familiar with Web forums or Facebook, but do you know how Twitter and Instagram function? If not, familiarize yourself with these types of media. Remember, one purpose of your policies is to provide guidance to your staff members. Familiarity with these sites will help you craft clear policies.

IT'S NOT JUST ABOUT YOUR PRACTICE'S COMPUTERS

Policing your computer network is a critical aspect of your social media policies. Blocking Internet access to social media sites may prevent employees from using them during office hours, but itwill not prevent them from using home computers, PDAs, or smartphones to do the same thing, both during business hours and outside of the office. Of course, there's only so much you can directly control. You may have limited access to your employees' social media accounts outside the office, but you can - and should - still educate them on the HIPAA-related risks involved in their use of social media.

The rest of this article is only available to active members of Questia

Sign up now for a free, 1-day trial and receive full access to:

  • Questia's entire collection
  • Automatic bibliography creation
  • More helpful research tools like notes, citations, and highlights
  • Ad-free environment

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
Loading One moment ...
Project items
Notes
Cite this article

Cited article

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited article

5 Tips for Managing Your Social Media Policies
Settings

Settings

Typeface
Text size Smaller Larger
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

While we understand printed pages are helpful to our users, this limitation is necessary to help protect our publishers' copyrighted material and prevent its unlawful distribution. We are sorry for any inconvenience.
Full screen

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.

Are you sure you want to delete this highlight?