Electronic Mail and Electronic Data Interchange: Challenges to Records Management

Du Rea, Mary V., Pemberton, J. Michael, ARMA Records Management Quarterly

It must have been quite a shock to the first student of human history who realized that so little about humanity has changed for thousands of years--except technology. Proliferating technologies are producing new challenges as well as opportunities for today's records managers. Electronic mail (E-mail) and electronic data interchange (EDI), for example, are not merely computer applications to be simply acquired and used with little thought to their impact on organizational information flow and control. In fact, these technologies raise a myriad of complex records management issues as well. Examples of persistent questions are:

* When is a message (which may include images, or …

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Publication information: Article title: Electronic Mail and Electronic Data Interchange: Challenges to Records Management. Contributors: Du Rea, Mary V. - Author, Pemberton, J. Michael - Author. Magazine title: ARMA Records Management Quarterly. Volume: 28. Issue: 4 Publication date: October 1994. Page number: 3+. © 2009 Association of Records Managers & Administrators (ARMA). Provided by ProQuest LLC. All Rights Reserved.

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