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Trust within the Organization: Integrating the Trust Literature with Agency Theory and Transaction Costs Economics

By: Beccerra, Manuel; Gupta, Anil K. | Public Administration Quarterly, Summer 1999 | Article details

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Trust within the Organization: Integrating the Trust Literature with Agency Theory and Transaction Costs Economics


Beccerra, Manuel, Gupta, Anil K., Public Administration Quarterly


ABSTRACT

This study analyzes agency theory and transaction costs economics in contrast with the literature on trust to integrate the key concepts and assumptions of these theories. The authors use field data from one multinational corporation to illustrate that trust-embedded economic theories provide a richer explanation of intraorganizational relationship than trust-absent theories.

Although the notion of trust has always been at the heart of the management field, in the last few years there has been an explosion of research on trust and its implications for the management of organizations. The interest in this topic has produced numerous books and a substantial number …

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