Focused Management: A Business-Oriented Approach to Total Quality Management
Ronen, Boaz, Paas, Shimeon, Industrial Management
One of the most talked about subjects today in the world of management is total quality management (TQM). There are several reasons for the unprecedented acceptance of this management approach.
In recent years, managers have been extensively exposed to the achievements of Japanese and Western firms that have implemented TQM.
Managers are only too well aware of the increasing competitive pressures in the world market. It is clear today that these pressures are due largely to the increased competitive advantage of those firms that have successfully implemented TQM.
The Department of Defense (DoD), the institutions of the European Community and large and small firms …
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Publication information: Article title: Focused Management: A Business-Oriented Approach to Total Quality Management. Contributors: Ronen, Boaz - Author, Paas, Shimeon - Author. Magazine title: Industrial Management. Volume: 36. Issue: 3 Publication date: May/June 1994. Page number: 9+. © 1999 Institute of Industrial Engineers, Inc. (IIE). Provided by ProQuest LLC. All Rights Reserved.
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