Business Logistics and the Quality Loss Function
Larson, Paul D., Journal of Business Logistics
The quality management literature tends to focus on intra-organizational concepts for quality improvement, e.g., the "house of quality,"(1) the quality "spiral,"(2) and the Taguchi "quality loss function." However, this literature neglects the product quality impact on inter-organizational business logistics functions. Chapman and Carter suggest that both supplier inventory and customer inventory are negatively related to product quality.(3) Unfortunately, neither hypothesis is supported by its empirical data on 89 products, apparently due to small variability in the product quality measure.
This paper develops analytical relationships between product quality, supplier (origin) …
The rest of this article is only available to active members of Questia
Sign up now for a free, 1-day trial and receive full access to:
- Questia's entire collection
- Automatic bibliography creation
- More helpful research tools like notes, citations, and highlights
- Ad-free environment
Already a member? Log in now.
Questia, a part of Gale, Cengage Learning. www.questia.com
Publication information:
Article title: Business Logistics and the Quality Loss Function.
Contributors: Larson, Paul D. - Author.
Journal title: Journal of Business Logistics.
Volume: 13.
Issue: 1
Publication date: January 1, 1992.
Page number: 125+.
© Council of Logistics Management 2008.
Provided by ProQuest LLC. All Rights Reserved.
This material is protected by copyright and, with the exception of fair use, may not be further copied, distributed or transmitted in any form or by any means.
One moment ...
- Georgia
- Arial
- Times New Roman
- Verdana
- Courier/monospaced
Reset