The Tools and Technologies Needed for Knowledge Management
Duffy, Jan, Information Management Journal
As we move into the 21st century, the need for rapid access to relevant knowledge has never been greater. The business world is increasingly competitive, and the demand for innovative products and services has yet to be satisfied. Governments and private sector organizations alike struggle with the need to respond to customers whose level of sophistication and awareness grows every day.
A recent article in Business Week reminds us that "The Darwinian struggle of daily business will be won by the people - and the organizations - that adapt most successfully to the new world that is unfolding." In the same article, the author suggests that "Attributes that made them [corporations] …
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Publication information: Article title: The Tools and Technologies Needed for Knowledge Management. Contributors: Duffy, Jan - Author. Magazine title: Information Management Journal. Volume: 35. Issue: 1 Publication date: January 2001. Page number: 64+. © 2009 Association of Records Managers & Administrators (ARMA). Provided by ProQuest LLC. All Rights Reserved.
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