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Electronic Monitoring of Employees in the Workplace

By: Kelly, Eileen P. | National Forum, Spring 2001 | Article details

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Electronic Monitoring of Employees in the Workplace


Kelly, Eileen P., National Forum


In an April 2000 survey, the American Management Association found that more than two thirds of U.S. firms engage in electronic monitoring of their employees. As surveillance technology continues to evolve, workplace monitoring is expected to increase. The exact nature and extent of employee activities monitored by employers vary widely. Among other areas, monitoring can encompass e-mail, voice mail, telephone conversations, internet usage, computer files, location tracking, and video surveillance.

Existing company policies and practices regarding monitoring of employees encompass a broad spectrum. Some employers do not monitor employees at all. Others monitor selectively where …

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