The Effects of Community, Co-Worker and Organizational Support to Job Satisfaction of Nurses in Cameroon

By Ndiwane, Abraham | ABNF Journal, November/December 2000 | Go to article overview
Save to active project

The Effects of Community, Co-Worker and Organizational Support to Job Satisfaction of Nurses in Cameroon

Ndiwane, Abraham, ABNF Journal

Abstract: This study examined the effects of community, coworker and organizational support with the job satisfaction of nurses in Cameroon in six major components of the job namely; work, pay, promotion, supervision,.co-worker relationships and the job in general. Each variable was examined separately.

A convenience sample of 158 staff nurses, participated in this study. The Job Descriptive Index (JDI) questionnaire and the Job In General (JIG) scales were used to measure job satisfaction. Focus group interviews and a content analysis of major themes were conducted.

Inferential statistics were used to test the effects of community, co-worker and organizational support and job satisfaction.

Results showed significant, positive effects between perceived level of community support, coworker support and organizational support with components of job satisfaction sub-scales.

These results are useful for nurse educators, and researchers in the formulation and implementation of effective health policies for nurses and health care organizations.

Key words: community, leadership, job satisfaction, Cameroon

The Republic of Cameroon is a triangular shaped independent country, covering 295,151 miles (about the size of California) on the coast of West Africa. In compliance with primary health care concepts Nurses in Cameroon perform a vital role in health promotion and disease prevention through working with individuals, families and their respective communities to help people solve their own health problems. In Cameroon, nurses' aides (NA), registered nurses (RN), and state registered nurses (SRN), are trained for one, two, and three- year programs respectively. Entry into the training schools is dependent upon passing a competitive examination into either program. The one -year training program is the least intense while the three-year program is the most intense. These nurses function in urban and rural health care settings. The success of primary health care goals of health promotion and disease prevention may well be determined by the ability of nurses to carry out health education interventions, their overall satisfaction with their job. and the degree to which community members have access to essential health services.

Conceptual Framework and Literature Review Herzberg's Motivation - Hygiene Theory

Work motivation was defined as "a series of energizing forces that originate from within and beyond-an individual. These forces both initiate the work-related behavior and determine the nature, direction, intensity and duration of the individual's behavior" (Alpander 1990, p.51).

For this study, Herzberg's motivation and hygiene theory 1966), also known as Herzberg's two-factor theory, provided a framework. According to Herzberg, two unique dimensions involved in employee motivation may contribute to job satisfaction and job dissatisfaction:

1.Motivating (intrinsic) factors: When motivating factors are present within the job, they may lead to job satisfaction. If absent, they do not contribute to job dissatisfaction, but may cause no job satisfaction. Examples of motivators include achievement, recognition, a challenging workplace, job responsibility, promotion and job advancement, and possibilities for growth.

2. The hygiene (extrinsic) factors: The hygiene factors are those conditions that surround the job. When hygiene factors are not present, the employee will be dissatisfied with the work. However, when hygiene factors are present, they neither produce job satisfaction nor do they serve as motivators. Examples of hygiene factors are company policies and administration, supervision, salary, inter-personal relations, working conditions, social position and job security.

An advantage of this theory is its work-oriented terminologies, which are well suited to the work situation, and thus easily applied and interpreted. In fact, a major contribution of Herzberg's motivation and hygiene theory was a change of approach to the study of job satisfaction from a uni-dimensional continuum to a dual-factor perspective (Meservey, 1987).

The rest of this article is only available to active members of Questia

Sign up now for a free, 1-day trial and receive full access to:

  • Questia's entire collection
  • Automatic bibliography creation
  • More helpful research tools like notes, citations, and highlights
  • Ad-free environment

Already a member? Log in now.

Notes for this article

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
Loading One moment ...
Project items
Cite this article

Cited article

Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited article

The Effects of Community, Co-Worker and Organizational Support to Job Satisfaction of Nurses in Cameroon


Text size Smaller Larger
Search within

Search within this article

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

While we understand printed pages are helpful to our users, this limitation is necessary to help protect our publishers' copyrighted material and prevent its unlawful distribution. We are sorry for any inconvenience.
Full screen

matching results for page

Cited passage

Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.

Are you sure you want to delete this highlight?