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Re-Engineering: The Critical Success Factors

Management Services, November 1995 | Article details

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Re-Engineering: The Critical Success Factors


This book by David Harvey, published by Management Today in association with Business Intelligence investigates the concepts and principles that make up current thinking on re-engineering. This is done by focusing on corporate experience within organisations which have completed their re-engineering projects, comparing them with less well advanced ones and identifying the many lessons that have been learnt. These lessons include the reasons underlying success and failure (no more than one organisation in ten succeeds in achieving breakthrough results).

There are seven case studies, from organisations such as British Telecom, Western Provident Association and National …

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