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Utility Analysis: Its Evolution and Tenuous Role in Human Resource Management Decision Making

By: Skarlicki, Daniel P.; Latham, Gary P. et al. | Revue Canadienne des Sciences de l'Administration, March 1996 | Article details

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Utility Analysis: Its Evolution and Tenuous Role in Human Resource Management Decision Making


Skarlicki, Daniel P., Latham, Gary P., Whyte, Glen, Revue Canadienne des Sciences de l'Administration


Industrial/organizational (I/O) psychologists have long considered it a worthwhile endeavour to try to quantify the value of the contribution of I/O psychology to organizational effectiveness. Utility analysis is a technique that attempts to achieve this objective by providing a way to forecast the net financial benefits of scientifically-based human resource (HR) initiatives. More generally, utility analysis "provides a way of thinking about HR decisions that makes facts, assumptions, and beliefs behind decisions more explicit, systematic, and rational" (Boudreau, 1991, p. 126). As such, utility analysis is considered by many to be a useful tool for management in deciding whether to …

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