|•||studies that were done with much interaction between the people doing the study and people from the area studied;|
|•||studies conducted by an individual analyst rather than by a team consisting solely of analysts;|
|•||studies conducted by an interunit study team composed of analysts and people from the unit being studied;|
|•||studies that presented new ideas about which managers in the unit studied became enthusiastic;|
|•||studies that evidenced considerable agreement about the nature of the problem and its importance. 13|
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Publication information: Book title: Management Analysis in Public Organizations:History, Concepts, and Techniques. Contributors: Ray C. Oman - Author, Stephen L. Damours - Author, T. Arthur Smith - Author, Andrew R. Uscher - Author. Publisher: Quorum Books. Place of publication: Westport, CT. Publication year: 1992. Page number: 130.
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