|I. ||Problem Definition:|
|A. ||A. Content|
|1. ||What was the problem? Answers to this question are expected to be unique and may not be classified or grouped in
|2. ||What was the purpose of the study? To assist in making a
specific decision; to define the problem; to determine the
severity of the problem; to structure the problem; to gain
acceptance in one part of the organization for a decision
made in another part.|
|3. ||Was the problem structured? Not structured, structured by
describing relationships in narrative; descriptive model;
quantitative relationships among variables; predictive
|B. ||B. Process|
|1. ||Who asked for the study? Bureau director; associate director
for administration; division chief of unit being studied; management analysis division chief; the executive board; the
administrative officers; unclear.|
|2. ||Who defined the problem? The person requesting the study;
the management analyst; team of analysts; interunit study
team; both the analyst and the person requesting the study;
the management analyst and personnel in the unit being
|3. ||By what process was the problem defined? By the decision
maker alone; by the analyst individually; by an interunit|
Questia, a part of Gale, Cengage Learning. www.questia.com
Book title: Management Analysis in Public Organizations:History, Concepts, and Techniques.
Contributors: Ray C. Oman - Author, Stephen L. Damours - Author, T. Arthur Smith - Author, Andrew R. Uscher - Author.
Publisher: Quorum Books.
Place of publication: Westport, CT.
Publication year: 1992.
Page number: 173.
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