Anger in the Workplace: Understanding the Causes of Aggression and Violence

By Seth Allcorn | Go to book overview

ANGER IN THE WORKPLACE

Understanding the Causes of Aggression and Violence

SETH ALLCORN Foreword by Michael Diamond

Q QUORUM BOOKS Westport, Connecticut · London

-iii-

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Anger in the Workplace: Understanding the Causes of Aggression and Violence
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Foreword vii
  • Notes x
  • Introduction xi
  • Part I 1
  • 1 - The Nature of Anger and Aggression 3
  • 2 - The Origins of Anger 27
  • Conclusion 39
  • 3 - Anger in Action 41
  • Conclusion 56
  • 4 - Angry Differences 59
  • Conclusion 70
  • 5 - Dealing Effectively with Anger 71
  • Conclusion 89
  • Part II 91
  • 6 - The Origins of Anger in the Workplace 93
  • Conclusion 106
  • 7 - Acceptable Anger, Unacceptable Anger, and Work 107
  • Conclusion 120
  • 8 - Belonging as an Anger Intervention Strategy 121
  • Conclusion 144
  • 9 - Autonomy as an Anger Intervention Strategy 145
  • Conclusion 158
  • 10 - Toward a Better Understanding of Anger and Aggression in the Workplace 159
  • References 163
  • Index 169
  • About the Author 174
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