Functional Job Analysis: A Foundation for Human Resources Management

Table of contents

• Series in Applied Psychology ii
• Title Page iii
• Contents vii
• Series Foreword ix
• Preface xiii
• Chapter 1 - Introduction 1
• Part 1 - Learning and Understanding the Fja Model 11
• Chapter 2 - The Work-Doing System 13
• Chapter 3 - The Work Organization 24
• Chapter 4 - The Worker 34
• Chapter 5 - The Work 45
• Chapter 6 - Reducing Friction in the Work-Doing System 55
• Part II - Generating the Fja Data 69
• Chapter 7 - Generating Task Data with Workers: the Fja Focus Group 71
• Chapter 8 - Consulting with Management to Introduce Fja into the Work-Doing System 84
• Chapter 9 - The Use of Fja in Tqm 90
• Part III - Using Fja in Hrm Applications 99
• Chapter 10 - Recruitment-- Attracting a Workforce 101
• Chapter 11 - Selection--Testing Applicants 115
• Chapter 12 - Selection-- Interviewing Applicants 128
• Chapter 13 - Training-- Improving Worker Skill 139
• Chapter 14 - Performance Appraisal-- Acknowledging Worker Contributions 156
• Chapter 15 - Career Development and Coaching-- Encouraging Worker Growth 177
• Chapter 16 - Pay -- Rewarding Worker Performance and Growth 190
• Chapter 17 - Job Design -- Building Better Work 207
• Chapter 18 - Fja and the Law-- Meeting the Legal Test 220
• Appendix A - Fja Scales 240
• Appendix B - Selecting Functional Job Analysts 255
• Appendix C - Training and Accrediting Functional Job Analysts 258
• Appendix D - Fja Task Bank Editing Manual 270
• References 299
• Author Index 303
• Subject Index 305

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