Impression Management in the Organization

Table of contents

• Title Page iii
• CONTENTS vii
• ACKNOWLEDGMENTS xi
• INTRODUCTION IMPRESSION MANAGEMENT IN ORGANIZATIONS: AN OVERVIEW1 1
• REFERENCES 3
• PART 1: PERSPECTIVES ON IMPRESSION MANAGEMENT IN ORGANIZATIONS 5
• Section A: the Social Psychological Perspective 5
• 3 INDIRECT TACTICS OF IMAGE MANAGEMENT: BEYOND BASKING 45
• REFERENCES 55
• 4 MOTIVES AND COSTS OF SELF-PRESENTATION IN ORGANIZATIONS 57
• REFERENCES 70
• 5 THE BUSINESS OF EXCUSES 73
• REFERENCES 84
• 6 IMAGES OF MANAGERIAL SUCCESS 87
• ACKNOWLEDGMENTS 101
• REFERENCES 101
• 7 THE INTUITIVE POLITICIAN AND THE ASSIGNMENT OF BLAME IN ORGANIZATIONS 105
• REFERENCES 120
• 8 SELF-PRESENTATION STYLES IN ORGANIZATIONS 125
• REFERENCES 137
• Section B: The Management Perspective 141
• 9 POLITICS IN ORGANIZATIONS 143
• REFERENCES 165
• 10 THE ETHICS OF 10 IMPRESSION MANAGEMENT 171
• REFERENCES 185
• 11 SELF-PRESENTATION BIASES IN ORGANIZATIONAL RESEARCH 189
• ACKNOWLEDGMENTS 199
• REFERENCES 199
• 13 SELF-SERVING BIAS AS A SELF-SENSEMAKING STRATEGY: EXPLICIT VS. TACIT IMPRESSION MANAGEMENT 219
• REFERENCES 233
• 14 INGRATIATION AND IMPRESSION MANAGEMENT IN THE ORGANIZATION 235
• REFERENCES 247
• PART II: APPLICATIONS OF IMPRESSION MANAGEMENT TO ORGANIZATIONAL SETTINGS 251
• Section A: Selection and Organizational Entry 251
• 15 IMPRESSION MANAGEMENT AT ORGANIZATIONAL ENTRY 253
• REFERENCES 266
• 16 IMPRESSION MANAGEMENT IN THE SELECTION INTERVIEW 269
• ACKNOWLEDGMENTS 279
• REFERENCES 279
• Section B: Supervisors and Employees 297
• 18 IMPRESSION MANAGEMENT IN THE CONTEXT OF PERFORMANCE APPRAISAL 299
• REFERENCES 311
• 19 THE ROLE OF FORENSIC FACTORS 19 AND GRIEVANT IMPRESSION MANAGEMENT IN LABOR ARBITRATION DECISIONS 315
• REFERENCES 324
• 20 IMPRESSION MANAGEMENT: ITS INTERPRETATIVE ROLE IN THE SUPERVISOR-EMPLOYEE FEEDBACK PROCESS 327
• REFERENCES 337
• Section C: Leadership 341
• REFERENCES 356
• Section D: Antinormative Behaviors 375
• 23 LYING AND DETECTING LIES IN ORGANIZATIONS 377
• ACKNOWLEDGMENTS 392
• REFERENCES 392
• Section E: New Directions 395
• 24 SELF-PRESENTATIONAL TACTICS AND EMPLOYEE THEFT 397
• REFERENCES 408
• 25 IMPRESSION MANAGEMENT THROUGH OFFICE DESIGN 411
• ACKNOWLEDGMENTS 423
• ACKNOWLEDGMENTS 424
• 26 IMPRESSION MANAGEMENT IN SERVICES MARKETING: A DRAMATURGICAL PERSPECTIVE 427
• ACKNOWLEDGMENTS 437
• REFERENCES 437
• AUTHOR INDEX 439
• SUBJECT INDEX 453

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