Managing Human Productivity: People Are Your Best Investment

By Stephen J. Holoviak; Susan Stone Sipkoff | Go to book overview

MANAGING HUMAN PRODUCTIVITY People Are Your Best Investment

Stephen J. Holoviak and Susan Stone Sipkoff

PRAEGER

Westport, Connecticut

London

-iii-

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Managing Human Productivity: People Are Your Best Investment
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • List of Figures and Tables xi
  • Acknowledgments xiii
  • I - Human Productivity 1
  • 1 - Invest in People? 3
  • Introduction 3
  • 2 - History: We've Come a Long Way 13
  • Introduction 13
  • Summary 27
  • 3 - Foundations of Human Resource Management 28
  • Introduction 28
  • Summary 53
  • II - The New Wave: Current Challenges 55
  • 4 - Quality Circles: Can We Work Together? 57
  • Introduction 57
  • Summary of Current Perspectives 66
  • 5 - Stress: Under the Gun 69
  • Introduction 69
  • Summary 81
  • 6 - Counseling: We Get By With a Little Help from Our Friends 82
  • Introduction 82
  • Summary 92
  • III - Taking Care of Business: Costing It and Writing It 93
  • 7 - Where the Bargaining Process Currently Stands 94
  • Introduction 94
  • Summary 99
  • 8 - Costing Wage Requests 101
  • Summary 114
  • 9 - Costing Benefits 115
  • Summary 136
  • 10 - Writing Agreements 138
  • Introduction 138
  • Summary 149
  • 11 - Corrective Actions 150
  • Introduction 150
  • Summary 166
  • 12 - Formal Arbitration 168
  • Introduction 168
  • Summary 177
  • IV - Making It Happen: Today and Tomorrow 179
  • 13 - Marketing: The Heart of the Matter 181
  • Introduction 181
  • Summary 192
  • 14 - Future Trends 194
  • Conclusion 201
  • Bibliography 203
  • Index 211
  • About the Authors 217
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