more useful in dealing with all kinds of cost problems, such as scheduling, inventory control, setting cost standards, planning facilities location, determining estimates of resource consumption, to name just a few.
Finally, a good management system must be in place to appreciate the critical need for integrating this diverse knowledge into a coherent whole. Without such integration, these tools will not produce the kinds of results one would expect from their use. It is essential that the management understands this critical need and is supportive of those who are directly responsible for utilizing, i.e., implementing them to solve everyday problems. Communication between those who set up organizational policies and those who carry them out is critical to the success of an operation. Particularly in government, where acceptance of new ideas and innovations are more gradual (with some justification because of uncertainty), such openness can provide a real welcome change.
Several of my colleagues here and elsewhere took their time to read parts of the manuscript. My heartfelt thanks and gratitude go to each one of them, in particular to Professors Jim Jonash, Bob McComb, and Klaus Becker of Economics; Professor Surya Liman of Industrial Engineering; and Professor Omer Saatcioglu of Information Systems and Quantitative Methods at Texas Tech University. Thanks are also due to Professor Irwin Morris at the University of Maryland, College Park, and Professor Hector Correa at the University of Pittsburgh for reading two of the chapters. I must also acknowledge three of my former students: Drs. Christine Farias, David Yarskowitz, and Ken Hansen; and my nephew Shiblee, while he was visiting the States from England, all read parts of the manuscript at different stages of its completion. In the same vein, I must acknowledge the name of Ms. Meg Fergusson of the Greenwood Publishers Group for doing a wonderful job of making sure that everything was in order during the production process. I owe each one of them my sincere thanks, but I alone bear the responsibility for any error that the book may contain.
Finally, the book would have never been completed without the love and affection of my family, Terri, Junaid, and Jasmine, and the unflinching support and encouragement of the publisher of Quorum Books, Mr. Eric Valentine, an outstanding gentleman in every sense of the word. I owe them all immensely, beyond any measure.