Handbook of Aviation Human Factors

By Daniel J. Garland; John A. Wise et al. | Go to book overview
Save to active project

Crew Resource Management: A Time for Reflection

Daniel E. Maurino International Civil Aviation Organization (ICAO)

Although there is no real possibility of a quantitative evaluation of the benefits, no airline having set up a CRM program would now consider to kill it.

-- Pariès and Amalberti

Despite their rather gloom and ominous remark, it would be quite mistaken to consider Pariès and Amalberti prophets of doom. The remark reflects the concerns of many within the international aviation human factors community who believe that Crew Resource Management (CRM) is an essential prevention tool in the contemporary aviation system, and who haven taken to critically review CRM and its history to ensure that there is a meaningful future for this training in aviation. The history of CRM appears to be one of extreme success: With barely enough age to vote, CRM has already been assigned a significant role as contributor to the safety and efficiency of the aviation system. It is perceived by user population and regulatory community alike as a sound way to proceed. In fact, nobody would dare say that CRM does not work.

There is, however, more than meets the eye in the successful history of the development, implementation, and operational practice of CRM. Without casting doubts about its value, there are certain quarters that suggest caution about what the future might hold, because they perceive that the relationship between CRM and improved safety is still tenuous. In these quarters, the prevailing attitude is one of critical vigil. Neither endorsing optimists nor sceptics, nor denying eventual merits in each relative position, it is contended that there are present-day issues which, in the best interests of CRM itself, must not be ignored.

The literature in regards to CRM is abundant ( Cooper, White, & Lauber, 1979; Hayward & Lowe, 1993; Orlady & Foushee, 1986; Wiener, Kanki, & Helmreich, 1993). Readers interested in CRM development, implementation, and current practices may refer to these and many other existing publications. This chapter does not discuss CRM in itself; rather, it assesses some of the issues that might affect its future. Such assessment is conducted within the framework provided by a historical review of the evolution


Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
Loading One moment ...
Project items
Cite this page

Cited page

Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited page

Bookmark this page
Handbook of Aviation Human Factors
Table of contents

Table of contents



Text size Smaller Larger
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

While we understand printed pages are helpful to our users, this limitation is necessary to help protect our publishers' copyrighted material and prevent its unlawful distribution. We are sorry for any inconvenience.
Full screen
/ 698

matching results for page

Cited passage

Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.

Are you sure you want to delete this highlight?