Handbook of Aviation Human Factors

By Daniel J. Garland; John A. Wise et al. | Go to book overview
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It will become more important to understand the origins of human acceptance of computer assistance and of satisfaction with it. An incidental consequence of more widespread computer assistance could be to make air traffic control more similar to many other jobs, because its primary knowledge and skills relate more to the manipulation of a human-machine interface than to its particular application in air traffic control. Currently, most knowledge and skill as an air traffic controller do not transfer directly to other jobs. This may not remain true. Those employers who provide the best conditions of employment, the greatest satisfaction of human needs and aspirations in the workplace, and the forms of computer assistance that match human needs and responsibilities best will then attract the best applicants to their jobs, have the lowest job attrition rates, incur the lowest selection and training costs, and employ a workforce that is justifiably proud of its achievements. Such a development would expand further the human factors objectives in air traffic control.


REFERENCES

Billings C. E. ( 1991). Human-centered aircraft automation: A concept and guidelines. (Report No. NASA TM 10385). Moffett Field, CA: NASA Ames Research Center.

Cardosi K. M. ( 1993). Time required for transmission of time-critical ATC messages in an en-route environment. International Journal of Aviation Psychology, 3( 4), 303-313.

Cardosi K. M., & Murphy, E. D. (Eds.). ( 1995). Human factors in the design and evaluation of air traffic control systems. (Rep. No. DOT/FAA/RD-95/3). Washington, DC: Federal Aviation Administration, Office of Aviation Research.

Costa G. ( 1991). Shiftwork and circadian variations of vigilance and performance. In J. A. V. D. Hopkin Wise, & M. L. Smith (Eds.), Automation and systems issues in air traffic control (pp. 267-280). Berlin: Springer-Verlag, NATO ASI Series Vol. F 73.

Costa G. ( 1993). Evaluation of workload in air traffic controllers. Ergonomics, 36( 9), 1111-1120.

Crawley R., Spurgeon P., & Whitfield D. ( 1980). Air traffic controller reactions to computer assistance: A methodology for investigating controllers' motivations and satisfactions in the present system as a basis for system design. Birmingham: University of Aston Applied Psychology Department Report 94 ( 3 Vols.).

Della P., Manning C. A. Rocco, & Wing H. ( 1991). Selection of air traffic controllers for automated systems: Applications from today's research. In J. A. V. D. Hopkin Wise, & M. L. Smith (Eds.), Automation and systems issues in air traffic control (pp. 429-451). Berlin: Springer-Verlag, NATO ASI Series Vol. F 73.

Duytschaever D. ( 1993). The development and implementation of the EUROCONTROL central air traffic control management unit. Journal of Navigation, 46( 3), 343-352.

Federal Aviation Administration. ( 1995). National plan for civil aviation human factors: An initiative for research and application. Washington, DC: Author.

Garland D. J., & Hopkin V. D. ( 1994). Controlling automation in future air traffic control: The impact on situational awareness. In R. D. D. J. Garland Gilson, & J. M. Koonce (Eds.), Situational awareness in complex systems (pp. 179-197). Daytona Beach, FL: Embry-Riddle Aeronautical University Press.

Harwood K. ( 1993). Defining human-centered system issues for verifying and validating air traffic control systems. In J. A. V. D. Hopkin Wise, & P. Stager (Eds.), Verification and validation of complex systems: Human factors issues (pp. 115-129). Berlin: Springer-Verlag, NATO ASI Series Vol. F 110.

Hopkin V. D. ( 1980a). The measurement of the air traffic controller. Human Factors, 22( 5), 547-560.

Hopkin V. D. ( 1980b). Boredom. The Controller, 19( 1), 6-10.

Hopkin V. D. ( 1982). Human factors in air traffic control. AGARDograph No. 275. Paris: NATO.

Hopkin V. D. ( 1988a). Air traffic control. In E. L. Wiener & D. C. Nagel (Eds.), Human factors in aviation (pp. 639-663). San Diego, CA: Academic Press.

Hopkin V. D. ( 1988b). Training implications of technological advances in air traffic control. In Proceedings of Symposium on Air Traffic Control Training for Tomorrow's Technology (pp. 6-26). Oklahoma City, OK: Federal Aviation Administration.

Hopkin V. D. ( 1989). Implications of automation on air traffic control. In R. S. Jensen (Ed.), Aviation psychology (pp. 96-108). Aldershot, Hants: Gower Technical.

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