The Dark Side of Interpersonal Communication

By William R. Cupach; Brian H. Spitzberg | Go to book overview

CHAPTER 3
MESSAGES THAT HURT

Anita L. Vangelisti University of Texas

After my parents got divorced, my father sat down and had a long talk with me. He told me a lot of things that my mom did to hurt him and tried to explain his side of the story. I already knew most of what he said, but there was one thing that really surprised me. He said, "Your mother never really loved you as much as she did your brother or sister. . . . It was obvious from the start. You looked like me and she couldn't hide her feelings." He probably didn't mean this the way I took it, but it has bothered me ever since. I wish now he wouldn't have said it. I'm not sure why he did. I guess he was just expressing his anger.

Although most of us have used the old adage "sticks and stones may break my bones,"1 few who study communication would argue that the impact of words on people and relationships is less than that of physical objectswhether those objects be sticks, stones, bats, or fists. Words not only "do" things when uttered ( Austin, 1975), but they have the ability to hurt or harm in every bit as real a way as physical objects. A few ill-spoken words (e.g., "You're worthless," "You'll never amount to anything," "I don't love you anymore") can strongly affect individuals, interactions, and relationships.

Feeling hurt, by its nature, is a social phenomenon. Except in relatively

____________________
1
Steve Duck has informed me of a German proverb that provides a more accurate representation of the association between words and feelings of hurt: "Bose Disteln stechen sehr, bose Zungen stechen mehr." A colleague from Germany, Jurgen Streeck, confirmed the translation: "Nasty thistles hurt/stick a great deal, but nasty words hurt/stick more."

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The Dark Side of Interpersonal Communication
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Preface vii
  • References ix
  • PART I - Shades of Darkness in Interpersonal Relations 1
  • Chapter 1 - Stratagems, Spoils, and a Serpent's Tooth: On the Delights and Dilemmas of Personal Relationships 3
  • Acknowledgments 20
  • References 20
  • Chapter 2 - The Dark Side of (in) Competence 25
  • References 41
  • PART II - The Maze of Messages 51
  • Chapter 3 - Messages that Hurt 53
  • Acknowledgments 78
  • References 78
  • Chapter 4 - Patterns of Interational Paradoxes 83
  • References 100
  • Chapter 5 - Equivocations as an Interactional Event 105
  • References 122
  • PART III - The Face Beneath the Masks 125
  • Chapter 6 - Conversational Dilemmas 127
  • References 157
  • Chapter 7 - Social Predicaments 159
  • References 176
  • Chapter 8 - Deception 181
  • Acknowledgments 211
  • References 211
  • PART IV - Relational Webs 215
  • Chapter 9 - Relational Transgressions 217
  • References 238
  • Chapter 10 - Privacy Binds in Family Interactions: The Case of Parental Privacy Invasion 241
  • References 256
  • Chapter 11 - The Dark Side of "Normal" Family Interaction 259
  • References 276
  • Chapter 12 - Physical and Psychological Abuse 281
  • References 306
  • PART V - Fetching Good out of Evil 313
  • Chapter 13 - Dark Side Dénouement 315
  • References 319
  • AUTHOR INDEX 321
  • SUBJECT INDEX 335
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